We were very pleased with the work they did. Everything was left nice and clean and is working great. All the questions were answered. Will recommend to family and friends.
I am extremely pleased with the service I received from Carrano Air. I appreciated the professionalism and timeliness of the tech. I was very impressed when the tech personally called me to follow up and ensure that my unit was working well.
Our AC/Heat unit broke and we needed to get a new one back in November (2014). It has been heating our home beautifully and we have been very pleased. Last week we received a phone call from a coordinator in their office telling us they would like to come out for a spring startup. We never even thought about how well the AC would work since we had not used it since our installation was in November. The woman on the phone was very pleasant and my husband and I were very pleased that they reached out to us to schedule the service on their own at no charge to us. We are very pleased with our experience with Carrano Air.
The last week or so has been really hot and humid so of course my AC goes out. I called Carrano Air and their service guy Kareem came out to me that same day. He informed me of my problem and got me up and running. My system was 17 years old so I meet with sales rep Herb who was very knowledgeable. I purchased a new system and Pete and the install team were very neat and did a great job.